Bob and Gene Frederic at Frederic Roofing

Frederic Roofing: Service To Back Up A Familiar Jingle

By Jerri Stroud, BBB Editor Anyone who’s been in St. Louis for a few years – or a few decades – has probably heard Frederic Roofing’s jingle: “For a hole in your roof or a whole new roof – Frederic Roofing.” Advertising featuring that jingle has made 86-year-old Frederic a household name in the St.…

George "Butch" Welsch

Accreditation enhances businesses’ standing in the community

By Bill Smith, BBB Investigator In the beginning, Mike Rottler said, his decision to seek Better Business Bureau accreditation had little to do with dollars and cents. It had more to do with becoming a better corporate citizen – aligning his business with people who shared his values and his commitment to customer service.  “It…

air conditioning repairman

BBB Tip of the Week: Take Care of Your Air Conditioner

As the weather warms up and we shed our jackets, it won’t be long before we head for air-conditioned spaces. What do you need to do to make sure you keep your cool? For one thing, make sure you have a heating and cooling professional check out your system once or twice a year. Sometimes cleaning, changing…

Mary Power, Jocile Ehrlich

BBB| St. Louis Hosts BBB Midwest Conference

Better Business Bureau (BBB) leaders from Missouri, Illinois, Ohio, Indiana, Minnesota, Wisconsin, Nebraska and Michigan gathered in St. Louis May 3-5 for BBB Midwest’s Common Ground Conference. Outside speakers and BBB experts provided insight on the conference theme: Building Trust, Best Practices, Being Relevant. BBB| St. Louis was proud to be host of this event. Below…

BBB Tip of the Week: Vetting Wedding Vendors

Weddings have always been a celebration of a couple’s love for each other, but in recent times, they’ve become elaborate events that involve vendors ranging from caterers, florists and photographers to dance bands, videographers and wedding souvenir procurers. Finding trustworthy vendors is key to putting on a wedding without unexpected surprises. Friends may be able…