Matt Polsky of Veterans United Home Loans

BBB Customer Reviews Build Consumer Trust

By Jerri Stroud, BBB Editor  BBB Business Reviews have been a mainstay of Better Business Bureau’s services for years, providing consumers with valuable information about a company and how it resolves any complaints on its record. Until recently, however, the reviews lacked positive feedback from consumers or other customer experience interactions. That all changed in January,…

BBB TORCH Awards Showcase Ethics, Service

By Jerri Stroud, BBB Editor Better Business Bureau honored 10 businesses, two charities and three high school seniors Tuesday at the 2014 TORCH Awards at the Chase Park Plaza in St. Louis. TORCH awards recognize companies and charities with exceptional ethics and service to their communities, employees and customers. Three students were presented with Student of…

ebola virus magnified

Ebola Schemes Play On Fears Deadly Virus May Spread

By Jerri Stroud, BBB Editor The deadly ravages of the Ebola virus in West Africa and the recent death of a Liberian national from the disease in Dallas have sparked bogus emails that play on the fears of consumers concerned about a possible outbreak in the United States, Better Business Bureau (BBB) warns. Illinois Attorney General Lisa…