Mark Whitacre

Q&A with Mark Whitacre, Keynote Speaker at the TORCH Awards

Mark Whitacre is the keynote speaker for BBB’s 2014 TORCH Awards, which honor businesses and charities with exceptional ethics and service, at noon Oct. 14 at the Chase Park Plaza in St. Louis. Whitacre became famous as a whistleblower in the Archer Daniels Midland price-fixing case of the 1990s and spent time in jail due to his actions at ADM.…

Student mediators

Resolving Disputes Is Just Good Business

By Jerri Stroud, BBB Editor The secret to good personal relationships is the ability of two people to resolve their differences – to kiss and make up, so to speak. In business, the same thing applies. If parties can reach an agreement on what separates them, each can put the dispute behind them. A consumer…

Jim Sanft Concordia Plan Services

Concordia Plan Services Tailors Benefits To Churches, Schools

By Jerri Stroud, BBB Editor Concordia Plan Services is an unusual entity in the highly competitive world of employee benefits. As an agency of The Lutheran Church, Missouri Synod, it’s not marketing to just any business. Its clients are 6,000 Lutheran churches, schools and colleges, most of whom chose Concordia as their employee benefit provider…

BBB In Pursuit of Ethics

BBB Program Helps Students Make Ethical Decisions

By Bill Smith, BBB Investigator For most of his 12 years, Asad Siddiqui has recognized the difference between right and wrong, honesty and dishonesty and good decisions and poor ones. The seventh grader from Ballwin says he can’t remember a time when his parents and his teachers weren’t guiding him—even pushing him—toward the straight and narrow,…

BBB Accreditation Helps Companies Get Found

Accreditation Helps Customers Find Businesses Online

By Jerri Stroud, BBB Editor Becoming a BBB Accredited Business makes sense in so many ways. But one of the most beneficial isn’t so obvious or well understood. Being accredited can actually improve a company’s chances of being found and trusted on the Internet. BBB Accredited Businesses can use a “dynamic” BBB seal or logo…