Group Of Young Friends Walking Along Autumn Shoreline

BBB Tip of the Week: Spring Break Scams

Many college students look forward to spring break, but finding travel deals for beach, skiing or other recreation sites can be tricky. BBB has the following tips for college students and their parents to find good deals and avoid travel scams: Book through a reliable travel agent or travel site. Check its BBB Business Review…

kids swimming in a lake

BBB Tip of the Week: Choosing Summer Camps

By Jerri Stroud, BBB Editor Winter weather is far from over, but summer isn’t that far away. Smart parents already are lining up summer camps for their children. Better Business Bureau urges parents to look beyond glossy brochures to be sure that a camp puts children’s safety first while offering programs that children will enjoy.…

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BBB Refines Searches On Its Website

By Jerri Stroud, BBB Editor Better Business Bureau recently unveiled an improved search function throughout its website (bbb.org). The changes are designed to improve the accuracy of search results by allowing users to filter a search to fit their needs. Browsers can start their search on the BBB home page or from any page within the site.…

computer with caution tape

BBB Tip of the Week: Avoiding Tech Support Scams

Out of the blue, you suddenly get a call from someone at a familiar-sounding computer company telling you that something is wrong with your computer and offering to fix it. What should you do? In most cases, Better Business Bureau advises consumers to hang up on these callers, who likely are trying to commit fraud…

insecure data

When Hackers Strike, Consumers Need To Take Action

By Jerri Stroud, BBB Editor When hackers penetrate the computer systems of major retailers, banks or—as in the case of Anthem Inc.—health insurance companies, consumers often worry, yet are unsure how to react. News reports of a data breach often come out days or weeks before consumers receive any notification from the affected company that they’ve been a victim. Better Business…

mechanic fixing engine

BBB Tip of the Week: Auto Service Contract Tips

Vehicle service contracts, also called extended warranties, are the source of numerous complaints to Better Business Bureau. The contracts, a form of insurance, aren’t well understood and sometimes aren’t explained well during a sales call. BBB urges consumers to ask lots of questions before committing to purchasing a contract. Consumers report getting postcards or other contacts…