WomanAtFoodBank

BBB Tip of the Week: Giving to Charity

Many people want to give back to the community, either by donating money, volunteering or even finding a spot on an organization’s board. Better Business Bureau believes that charities should be open about their finances and their operations, and we have a BBB Accredited Charity program that evaluates charities against BBB’s 20 Standards of Charity…

Tom Reeves at Pulaski Bank

Pulaski Keeps Its Retail Banking Focus

By Jerri Stroud, BBB Editor Pulaski Bank began in 1922 as a place ordinary people could go to get credit without being intimidated, says W. Thomas Reeves, president of the bank. Originally based in a Polish community northwest of downtown, the bank has kept its focus on retail customers as well as small and medium-sized…

older couple

BBB Tip of the Week: Finding Trustworthy Financial Advisers

Recent reports of senior citizens losing thousands of dollars to unscrupulous financial advisers should be a wake-up call to anyone who wants to invest money. Better Business Bureau advises consumers to check any investment adviser out thoroughly before you allow him or her to invest money for you. Getting a BBB Business Review will show…

Bob and Gene Frederic at Frederic Roofing

Frederic Roofing: Service To Back Up A Familiar Jingle

By Jerri Stroud, BBB Editor Anyone who’s been in St. Louis for a few years – or a few decades – has probably heard Frederic Roofing’s jingle: “For a hole in your roof or a whole new roof – Frederic Roofing.” Advertising featuring that jingle has made 86-year-old Frederic a household name in the St.…

George "Butch" Welsch

Accreditation enhances businesses’ standing in the community

By Bill Smith, BBB Investigator In the beginning, Mike Rottler said, his decision to seek Better Business Bureau accreditation had little to do with dollars and cents. It had more to do with becoming a better corporate citizen – aligning his business with people who shared his values and his commitment to customer service.  “It…

air conditioning repairman

BBB Tip of the Week: Take Care of Your Air Conditioner

As the weather warms up and we shed our jackets, it won’t be long before we head for air-conditioned spaces. What do you need to do to make sure you keep your cool? For one thing, make sure you have a heating and cooling professional check out your system once or twice a year. Sometimes cleaning, changing…

Mary Power, Jocile Ehrlich

BBB| St. Louis Hosts BBB Midwest Conference

Better Business Bureau (BBB) leaders from Missouri, Illinois, Ohio, Indiana, Minnesota, Wisconsin, Nebraska and Michigan gathered in St. Louis May 3-5 for BBB Midwest’s Common Ground Conference. Outside speakers and BBB experts provided insight on the conference theme: Building Trust, Best Practices, Being Relevant. BBB| St. Louis was proud to be host of this event. Below…