Michael Rose, owner of Classic Carpet & Flooring in Florissant, with founder Karen Rose.

Classic Carpet Operates By The Golden Rule

By Jerri Stroud, BBB Editor When Karen Rose started selling carpet in 1980, she was looking for a way to work from home while her children were small. She had been demonstrating microwave ovens for companies who were trying to popularize the appliance, but she wasn’t convinced they would ever become popular. “I wanted to…

BBB's Online Accredited Charity Directory

New & Expanded: BBB’s Charity Services

Did you know that Better Business Bureau doesn’t just provide information about businesses, but also keeps records on charities, too?  We’re spreading the word about our expanded charity accreditation services so that trustworthy charities and donors can find each other more easily. Our most exciting new service is our Online Accredited Charity Directory.  This new directory lists all…

scamstoryillustration.final

BBB Protects Consumers From Scams

By Bill Smith, BBB Investigator For Kimberly Montgomery of Jefferson City, the unexpected phone call could not have come at a better time. The stranger told her she qualified for a one-time federal grant of $7,000 and that she could use the money for virtually anything – to pay off medical bills, make mortgage payments, or…

ebay

BBB Advice: How to protect your data after the eBay data breach

Yesterday, eBay revealed that a data breach in February 2014 made eBay users’ data available to hackers.  While no encrypted data was hacked—which means that any financial information eBay had about you is safe—your name, birthday, address, and phone number were potentially exposed. Data breaches are a regular part of the news cycle these days,…

Sheri Mistretta

Clinic Helps Children Make Themselves Understood

By Jerri Stroud, BBB Editor Babbling is cute in babies, but if children can’t make themselves understood as they grow into toddlers and preschoolers, they and their parents can become frustrated. Often, it’s difficult to figure out what to do to help them. That’s where organizations like the Walker Scottish Rite Clinic for Childhood Language…

Daisy the bulldog puppy

Military Family Loses Thousands in Puppy Scam

In one of the most cold-hearted schemes we’ve seen at BBB lately, a military family was scammed out of thousands of dollars after trying to purchase a puppy from a fake online breeder.  Scammers posing as a company called Glenn Bulldogs offered several puppies for sale online, but they were never genuinely in the breeding business…